Cancellations & Amendments
If you wish to amend or cancel a confirmed booking, you must contact us. We reserve the right to charge a cancellation fee of the full value of your first night’s stay if you cancel less 14 days before your date of arrival and we are unable to re-let the room. Payment for the total cost of your stay will be charged in the case of non-arrival. Any cancellations must be made by email. Where applicable, refunds will be made by the same method used to pay for the booking.
Please note that all deposit payment and additional charges paid at the time of booking are non-refundable.
Any changes to a booking that involve the addition of sequential nights to a stay will be considered an amendment to the original booking.
Changes and Cancellations by the Seasyde House
We will inform you as soon as reasonably possible if Seasyde House needs to make a significant change to your confirmed booking or to cancel.
Changes to a Booking
If you wish to change any part of your booking arrangements after a confirmation has been sent out, you must inform the Seasyde House in writing as soon as possible. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable.
If any member of your party is prevented from travelling, that person(s) may transfer their place to someone else providing we are notified not less than 28 days before departure. If you are unable to find a replacement, cancellation charges as set out will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
If you cancel your booking
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.
Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.